A Week of Lessons

Last week was our annual manager’s meeting, held for the top 100 or so leaders in the company. It was an opportunity for me to meet a lot of people with/through whom I will need to work, and an opportunity for me to learn more about the company’s leadership principles.

IMG_3414

While I won’t speak specifically about the company’s leadership principles, I will share some insights from the presentations by the facilitator and consultant. His team’s work is very much of the “The Power of Now” and Tony Robbins school of thought, which was much more “touchy-feely” than I would expect at a Swiss-based company!

Here are some of the insights I walked away with:

Common sense does not equal common practice

Initially, I felt resistance to some of the lessons being shared. “They are just spouting common sense!” I thought to myself. But then the facilitator made a great point: “Common sense does not equal common practice.”

So often, we already know the right thing to do. We do not need advice. We just need to do what we already know is right.

Business is about people and, thus, communication

Everything a business does is, at its root, about people and the relationships between them. Your employees are people. Your customers are people. There is no business without effective relationships between people.

Relationships between people are, at their root, about communication. You cannot not communicate. The basic responsibility of leaders is towards people and towards effective communication. Everything else is secondary to this.

Freedom is the ability to choose your response

Whenever you respond to a situation without thinking, whenever you instinctively respond to an external stimulus, you are being a victim. You can only be free when you exercise your ability to choose your response.

When you blame your response on the external factor – “he made me angry!” – you are being a victim. The anger came from within you, not from the external factor. Own it and examine what the root of your response is. Be response-able for it.

The solution is to move towards the challenge

As tempting as it is to pull back into our comfort zone and avoid the uncertainty or discomfort of a new challenge, that will lead us nowhere. Worse, trying to avoid the challenge will lead to our decay, because there is no “staying the same” in nature. The world is always changing and if we try to stay the same, we are actually degrading subjective to everything else.

Instead, we must lean forward and move towards the challenge. It will be uncomfortable, but once we are past it we will have discovered that we have learned and grown from the experience.

 

 

A Birthday Dinner for Friends

There are few things more satisfying to me, than to cook a meal for loved ones. To celebrate my birthday and the birthday of a friend, I took over another friend’s kitchen and we cooked a dinner for 13 people. It was a nice feast and an even nicer group of people.

IMG_3387The menu was full but not too ambitious. I was trying to do something in an autumnal theme, although a few ingredients like figs were not available so did not remain on the menu.

IMG_3341

The most ambitious item was the individual lemon soufflés. I did not have enough ramekins, so made a morning visit to the Chatuchak weekend market to buy a set of 20, along with a set of matching individual pitchers, perfect for serving sauces in.

IMG_3353

A salad of mixed greens including butter leaf lettuce, sunflower sprouts, and radicchio, with persimmon, pears, and pumpkin seeds. Served with a Dijon mustard vinaigrette.

IMG_3360

The side vegetable was a roasted saffron cauliflower, a Mediterranean-style dish from the cookbook “Plenty” by London-based chef Yotam Ottolenghi. The combination of red onions, raisins, and green olives is fantastic.

IMG_3356The main course was a salt and herb-crusted pork loin with new potatoes. This dish, a mash-up from this recipe and another from Jamie Oliver, went okay but I didn’t have quite enough salt to make a full crust. As a result, the meat was just a tad dryer and the potatoes a tad undercooked. But still, very flavorful.

IMG_3364The finished product. I will play more with this means of cooking. The salt crust locks in moisture and adds seasoning.

IMG_3368To accompany the pork, I cooked an apple and onion chutney, based loosely on this recipe. I am not always good about following recipes.

IMG_3372

I think it made for a nice plate and reasonably healthful, too!

IMG_3374

Dessert was very ambitious. I had prepared the lemon cardamom base, which is essentially a choux pasty (milk, cream, flour, cornstarch, and egg yolks). I then added whipped egg whites. Sixteen of them, in fact.

IMG_3400

Top: as I put them in the oven (not quite as filled as they should be – I quintupled the recipe but only had enough for 13 instead of the expected 16). Bottom: just before taking them out. Since I did not smooth the tops, I didn’t get the typical “high hat” look.

IMG_3401

The end result was perfectly fine, though. Served with a side of raspberry coulis, the soufflés were a show-stopper. Recipe here.

I’m glad I could spend the night before my birthday celebrating with friends in the way I enjoy best: cooking for them.

Touring a Qantas Airbus A380 at LAX

The Airbus A380 is the world’s largest passenger aircraft. On my recent trip to Los Angeles, I had the opportunity to go behind-the-scenes and see this massive plane from a perspective unavailable to regular passengers.

IMG_2247

Qantas, Australia’s largest airline and the third-oldest in the world, flies multiple daily flights to Los Angeles International Airport from Sydney, Melbourne, and Brisbane. Generally, two of these flights are operated by the A380 and because of the time zone differences, the planes spend most of the day on the ground at LAX.

IMG_2247J

A friend who works at LAX was kind enough to offer a tour of the plane, a rare treat for a lifelong aviation enthusiast like me. Now, as the planes had a long layover, Qantas uses this time for maintenance and a deep cleaning. The planes had only just arrived and so they were pretty untidy when I viewed them. Normally, the interiors are immaculate, so don’t let these pictures affect your perception of the airline.

IMG_2247G

With 40% more usable floorspace than the Boeing 747-400, the Airbus A380 is the world’s largest passenger aircraft. Two decks running the entire length of the aircraft can accommodate up to 800 passengers, although Qantas has just 484 passengers in four cabins: First, Business, Premium Economy, and Economy.

IMG_2283B

The aircraft is 72.7 meters (238 feet) long with a 79,8 meter (261 foot) wingspan. There are 14 exit doors, 4 engines, and the aircraft range is 8,500 miles. While the Boeing 747-8 is slightly longer, the Airbus A380 is overall a larger aircraft.

IMG_2283

My walk around the plane took several minutes, as the plane is so large, it is difficult to take in its full size, especially when you are up close.

IMG_2284

Looking up at the tail, which reaches 24.5 meters (80 feet) tall, gives you some sense of the scale we are talking about.

IMG_2247E

While there were two A380s parked at the airport, we visited Nancy-Bird Walton, the first A380 delivered to Qantas. It was the 14th overall A380 built and its first commercial flight with Qantas was October 20, 2008. Interestingly, this plane suffered an uncontained engine failure on November 4, 2010 and made an emergency landing in Singapore. There were no injuries, but repairs to the plane took more than 16 months and cost more than US$140 million. It has served safely ever since returning to the skies in April 2012.

IMG_2247B

Climbing nearly three stories to enter the plane, you get a sense of the massive size of the wings. Even with more than four decades’ experience flying and sufficient knowledge of the principles of aerodynamics, I am still amazed that something this large can take to the air!

IMG_2182

Entering on the main deck, a left turn leads us to the intimate First Class cabin. There are 14 individual seating pods, which offer privacy but are not as enclosed as on many of the Middle East carriers. I like this balance because on the carriers with “suites”, you feel like you are stuck in a cubicle at work, albeit a very nice one!

IMG_2180

The 22-inch wide seats rotate to the side and then recline into a fully-flat 79-inch bed. In this mode, you feel very like you are in your own cocoon. When you are ready for bed, the flight attendants add a mattress and a duvet, so you will sleep cozily. Round-trip tickets between LAX and Australia run about US$23,000 in this cabin, so of course the experience is luxurious.

IMG_2195

Heading towards the back of the plane on the main deck are two massive Economy Class cabins. Each has 17.5-inch seats in a 10-abreast configuration. Each seat has its own touchscreen monitor with loads of free entertainment.

IMG_2193

While the seats are comfortable enough, especially with the adjustable headrest, at just 31″ pitch (the distance between the same point on two rows of seats), I would find this a tad too cramped for a 14-hour flight.

IMG_2202B

At the rear of the main deck is a spiral staircase that takes you to the upper deck. Hidden away at the rear of this upper deck is a smaller Economy Class cabin. With just 30 seats and a large exit row, these are the seats you want if you have to travel on a budget!

IMG_2205B

Just ahead of the small upper deck Economy Class is Qantas’ Premium Economy cabin. These seats are arranged just seven-abreast and at 19.5-inch width and about 38″ pitch, are equivalent to First Class seats on a domestic flight.

IMG_2205AWith only 35 of these seats in this mini cabin, this would be my choice to enjoy some comfort on a long flight without breaking the bank.

IMG_2208AAhead of the Premium Economy cabin are two Business Class cabins, seating a total of 64 passengers. The seats are arranged in pairs, six-abreast. This layout, which has been in place since the introduction of the A380s, will soon be replaced with a new layout which allows each passenger direct access to the aisles. Truthfully, though, I prefer this type of pair seating as it feels less confined to me and is a better arrangement when traveling with another person. Even which the seats are reclined, it is not difficult to get to the aisle.

IMG_2212

The seats recline to a fully-flat bed that is nearly identical in dimensions to the First Class seat. The primary difference, as near as I could tell, is in shoulder space, which is narrower in the Business Class product. Also, you are more exposed, although the padded “hood” ensures privacy and helps dampen any noise. When I fly long distances, sleep is more important to me than caviar, so I would opt for the Business Class seat and save some money. (Of course, I am still a long way from affording a Business Class ticket!)

So far, everything I have shared is pretty visible to the average passenger, although they don’t let you ramble about on the tarmac! So let me share some of the behind-the-scenes views.

IMG_2241

In the middle of the main deck is a door that looks like a regular lavatory entrance, except it has a combination lock on it. Open the door and there is a hatch in the floor and a ladder descending into the cargo hold level.

IMG_2242

Descending into the belly of the plane, there is a flight attendant rest compartment, that has 12 bunk beds, private pods in which the crew can sleep during the flight. Long-haul crews are assigned rest periods of several hours and they can choose to rest here. Each bunk has a curtain, reading light, and other amenities. They are small places, similar to the capsule hotels in Japanese train stations, and the one wedged in under the stairs has barely any room for your feet.

IMG_2199

There are also four economy class seats in the back of the galley located at the rear of the upper deck. With curtains for privacy, these seats allow another place where flight attendants can sit between performing their duties.

IMG_2214

Another hidden space at the front of the Business Class cabin is the purser’s station. This small workplace and several storage closets are cozy, but provide extra space for the crew. It is worth mentioning that on Emirates, the Dubai-based carrier and the largest operator of the A380, this space is used for showers for First Class passengers.

IMG_2223

We also explored the flight deck, which is located several steps above the main deck. When you go through the first door (in which I was standing as I took this picture), you enter an entirely self-sustaining area. To the left (at the top of the hand rail) is a lavatory for the pilots and to the right are two pilot rest areas.

IMG_2224

The pilot rest areas are stacked like two puzzle pieces. Each contain a comfortable chair, similar to a Premium Economy seat, and a bed. The A380 flies with four pilots and they work in shifts. All four pilots are seated in the cockpit during takeoff and landing, but during the cruise phase, the off-duty pilots can go to the rest areas if they wish.

IMG_2230

The A380 uses a “glass cockpit”, which means that instead of dials and gauges, monitors display all the primary functions of the plane. Additionally, all Airbus planes use a “joystick” device (visible to the right of the co-pilot’s seat) instead of a yoke or control column.

IMG_2229

Of course, my childhood dream was to be a pilot and I am jealous of the view that my friends who are pilots have from their office windows.

IMG_2235

To get a sense of just how high up you are in the A380 cockpit, I leaned out the window for a selfie! Must be careful not to mess up my hair.

IMG_2297

After poking around a bit more, we climbed down from the plane. I walked underneath, which is high enough to walk under without ducking, but low enough that you can reach your hand up and touch the belly of the plane. The view above is of the main landing gears: four bogeys with a total of 20 tires.

IMG_2289

These wheels are about as high as my sternum. Combined, they can handle up to 575,000 kg (1,268,000 lb) maximum takeoff weight.

IMG_2298The view looking forward to the nose wheel. In the distance, a Qantas Boeing 747-40 sits in the hangar, undergoing maintenance.

IMG_2251B

I hope you enjoyed this behind-the-scenes tour of the A380. Many thanks to my friend at Qantas for giving me this unique experience and I hope that one of these days, I have the opportunity to fly Qantas across the Pacific.

Learn more about the Qantas A380 experience here.

Spotting at HKIA

A few photos from yesterday afternoon at Hong Kong International Airport:

  
An Asiana Airbus A321

  
Moments after the Asiana A321 pushed back, it was replaced by the same model but from Vietnam Airlines. 

  
There were several All Nippon Airways planes preparing for flights to Japan. This is a Boeing 767-300. 

  
While the Boeing 747-400 is a rapidly vanishing type, there were several fine examples yesterday including this one from Korean Air. 

  
And this one from Carhay Pacific. They have only three passenger models still in service but several cargo models, including the one taxiing out to the runway in the background. 

  
Here is a closer look in artistic black and white! 

  
The newest jumbo jet, which some would say has taken the 747’s crown, is the massive Airbus A380. Many airlines fly these planes to HKG, including British Airways. 

  
Emirates Airlines from the UAE operates the A380 from HKG to BKK, continuing to Dubai. They also fly a nonstop A380 service to Dubai in case you don’t fancy a visit to Bangkok. 

  
The Russian airline Aeroflot has multiple flights a day to Hong Kong. This Boeing 777-300ER was about to board for a return trip to Moscow. 

  
HKG has a great diversity of carriers. This EL AL Israeli airlines Boeing 777-200 was preparing for a flight to Tel Aviv

  
Heading in the opposite direction is this Fiji Airways Airbus A330-200 heading to Nadi. 

  

Thai Airways offers several flights a day to Bangkok and Phuket. This Boeing 777-200 is being readied for the 2-hour flight to Bangkok. 

  
And, finally, the Cathay Pacific Airbus A330-300 that took me back to Bangkok. 

Handmade Fettuccine 

A few weeks bag, my friend Chow and I cooked dinner at her place. It was the first time in a long while that I made handmade pasta. 

There are many recipes. I opted for Jamie Oliver’s, which is incredibly simple: for each 100 grams of “type 00” flour, add an egg.

After combining the two ingredients, you must knead for a very long while, until the dough takes on a silky texture. This excessive kneading explains why Italin grandmothers have Popeye-like forearms. 

 

After kneading and a half-hour rest, you roll out the dough. A rolling pin can be used, but a proper pasta roller is quite handy. This process further develops the dough’s texture and makes it sufficiently thin.   
 
After rolling, you gently fold the dough on itself and hand-slice it to the desired width. 

 

The final step is to separate the strands and then cook them in boiling, salted water. The uncooked pasta can be stored for a few days in the refrigerator. 

A Milestone and a Fork in the Road

Exactly ten years ago – November 1, 2005 – I arrived in Bangkok as an expat. After five years of visiting regularly and a bit more than a year after Tawn moved back after completing his studies in the United States, I moved here.

The Road Less Traveled

Shortly after moving, I met another expatriate American. In response to the most frequently asked question, he replied that he had been here three years. I was astounded and couldn’t imagine living here so long. In the years to come, I met expats who have lived in Thailand for twenty, thirty, and even more than forty years. Now that I have reached the decade mark, those lengthy tenures do not seem as unimaginable!

November 1, 2015 is not just a milestone date, it is also a fork in the road. As the recently-departed baseball legend Yogi Berra is quoted as saying, “When you reach a fork in the road, take it!” Today marks my official start in my new job as a regional training manager for the world’s largest market expansion services company, DKSH.

As is my habit, I will not write in my blog in any detail about my job or my employer. Those specifics are not for public consumption. Let me just say that in my new role, I will be traveling extensively throughout the Asia-Pacific region to create and implement strategic leadership development programs.

In the final weeks in my previous role, I’ve had clients, colleagues, and direct reports share stories and thank me for the work I have done. Relating these experiences to my mother and sister, both of whom are teachers, I realize that the work I do is akin to their profession. The opportunity to help another person to more fully reach their potential is a humbling privilege. It is also enormously rewarding.

Passion and purpose are crucial to a sense of fulfillment and meaning in life. I’m honored to have met each of these people over the last two years as a consultant and I cherish what we have learned from each other. Our relationships will be part of a larger network in the years to come.

And now that I have reached that fork in the road, I am taking it. I move boldly and confidently in a new direction, knowing that new adventures and opportunities await and realizing that, when looked at from enough distance, there is really only one road and it really is the journey itself that is important.

 

Flying Delta Economy from BKK to LAX

While normally a Star Alliance flyer, I had the opportunity to revisit Delta for the first time in five years on my recent flight to Los Angeles. I looked forward to the opportunity, because I have read and heard good things about Delta’s service, comments from friends that it is the carrier that has defied the reputation of US-based carriers for poor service.

IMG_1478

The first flight was an early-morning departure from Bangkok’s Suvarnabhumi International Airport. Now seven years old, Suvarnabhumi is settling into its own and is a decent airport to fly from. Delta’s check-in counter was not crowded when we arrived two hours before the flight and the security and immigration process was smooth and efficient.

We encountered a bit of a challenge, as Tawn and I were traveling on separate reservations. When I checked us in online 24 hours earlier, I chose adjacent seats. Between then and our arrival at the airport, one of those seats had been reassigned. Thankfully, the gate agent was able to rearrange seats for us so we were together for the flight.

IMG_1495

Our flight to Bangkok was a Boeing 767-300ER. After years of flying 747s to Bangkok (first as Northwest and then after the merger as Delta), it is nice to see the use of a smaller widebody plane. This capacity discipline helps the airlines focus on profitability over volume and I also think the smaller plane, with its 2-3-2 layout in economy class, is a better travel experience than the 9- or 10-abreast layout of larger planes.

IMG_1481

While we weren’t traveling in Business Class, I thought I would share a picture of the seat. The forward-facing seats are a bit utilitarian but look like a comfortable way to fly. The center section has two seats, so if you are traveling in a pair, you are not completely isolated from the other person.

IMG_1483

The economy class seats are clad in leather, a sea of dark blue that is visually dull but easy to clean. The cabin was clean and in good shape, despite the airplane being 15-20 years old.

IMG_1488

Delta’s entire long-haul fleet offers seatback monitors, with a ride range (hundreds) of TV shows, movies, music, and games. Monitors were bright, high-resolution, and responded quickly to your fingertip touch. Pairs of seats had universal power outlets and these monitors also featured USB plugs.

IMG_1496

One nice touch that Delta has added (or replaced) is distributing free headsets and amenity kits. There was a point post-9/11 where the US-based airlines had cut back every amenity item, which seemed so stingy. For this 5-hour flight to Tokyo, we had eye shades and ear plugs, plus the ear buds. Since the entertainment system uses a standard headphone jack, you can use your own jack or take the complementary ones with you to use again on your next flight.

IMG_1504

The economy class seats are arranged at a 31-32 inch pitch, typical for most airlines. The seats are reasonably comfortable, leg room and knee space is adequate but not impressive. As I mentioned, the narrower plane (only seven seats across instead of nine or ten) is more comfortable as nearly everyone is in a window or aisle seat.

IMG_1517

Once airborne, the cabin attendants began the inflight service: hot towels followed by a drink service, followed by breakfast. The staff was Bangkok and Tokyo based and was generally friendly. The taller flight attendant on the right had a particularly friendly manner to her, a typical “Midwestern Mom” top who was bright and outgoing. These are the type of cabin attendants who really improve the flying experience as they seem to enjoy what they do, which is infectious.

IMG_1506

As it was the final day of a month of vegetarianism for Tawn, I pre-ordered vegetarian meals for both of us. This ensured we were served at the same time. Above is the “dairy okay” vegetarian meal for me, a very cheesy scrambled egg dish that was tasty.

IMG_1508

Tawn opted for the Asian vegetarian dish, which on both flights was more South Asian (Indian) in nature, except for the corn flakes!

IMG_1509

The food tasted fine, with strong flavors, and the overall quantity was appropriate to the length of the flight. Expectations are never too high for airline food and by placing the bar at a reasonable level, were were not disappointed!

IMG_1513

Near the end of the flight, warm sandwiches were served in an unappetizing-looking foil bag. The roasted zucchini and tomato sandwich we received was surprisingly tasty – the cornmeal crusted roll was very nice – and was sufficient to stave off any hunger before arriving in Tokyo.

IMG_1523

We arrived to find drizzly weather in Tokyo. Above, our plane from Bangkok with the Narita International Airport control tower standing against a grey sky. Our connection time was short – only scheduled for one hour but a bit longer as our flight was about 20 minutes early into Narita. This gave me time to take pictures of some of Delta’s other planes:

IMG_1547

The massive Boeing 777-200, the same type of plane we would fly into Los Angeles.

IMG_1556

The classic shape of the Boeing 747-400, which I love looking at but don’t really enjoy flying in economy class because of its dense, 10-abreast seating layout.

IMG_1557

Our plane parked at the gate, about to board. For the flight across the Pacific Ocean, I was unable to arrange for two seats together, so had upgrade both of us to the “Comfort Plus” cabin, which is the premium economy product. The only significant difference is about four additional inches of leg room plus the ability to board ahead of the other economy class passengers.

IMG_1562

The view from the jetway before we step aboard. The Boeing 777-200 is a large plane, impressive in its size.

IMG_1681

The business class and other premium economy passengers had already boarded, so we found the bins over our seats already full, and had to struggle a bit to rearrange space for our items. This was necessary as we were at a bulkhead row and could not store any personal items at our feet.

IMG_1586

The view out the raindrop-strewn window with a Boeing 747 in the background.

IMG_1570

For this longer flight (about 9 hours eastbound), Delta offers a bit more in their amenity kit: toothbrush and toothpaste in addition to the eye mask and ear plugs found in the flight out of Bangkok.

IMG_1571

A simple printed menu laid out meal and beverage choices and at the bottom, had a clever guide to activities during different phases of flight. Again, I think these relatively inexpensive investments (printed menus, amenity kits) make the overall experience more pleasant and improve the passengers’ impression of the airline.

IMG_1614

Here is a peek into the business class cabin ahead of our seats. This aircraft has business class arranged as individual pods in a “reverse Herringbone” layout, with all seats facing the aisle. I dislike this arrangement because facing the aisle means you make eye contact with anyone walking past. I also dislike this arrangement because if you are traveling with someone else, there is no way to communicate with them conveniently during the flight.

IMG_1664

This picture, taken later in the flight, shows one passenger in business class still stretched out in the lie-flat bed position. While I’m sure the seat is comfortable, the seat still looks a bit cubicle-like.

IMG_1599

Our view a bit after takeoff, as the storm clouds reflected the fading rays of the sun.

IMG_1621

The cabin crew was just as friendly as the previous flight’s and began their service not long after reaching our cruising altitude.

IMG_1617

Nuts and pretzels were served along with our choice of drinks. Alcoholic beverages are complimentary on the Asia flights, although it doesn’t appear that many people choose to drink. We did have a glass of wine with our dinner.

IMG_1624

My meal was tasty but nondescript: some sort of a slaw on the left with a Thai-like dressing, a hummus-like spread with asparagus, and a rice and curry dish that was tasty but difficult to identify.

IMG_1628

Tawn’s meal had some similar elements but with a regular lettuce salad and rice with roasted vegetables. Again, portion size was appropriate and the flavors were fine.

IMG_1633

The Delta blankets are comfortable but tissue-paper thin. The cabin crew passed our half-liter bottles of Evian water on both flights, making it easier to stay hydrated and reducing their workload since frequent trips with a pitcher of water and cups was not necessary. This also probably reduces the amount of plastic waste, as one bottle per person is much less plastic than five or six cups would require.

IMG_1634

The cabin was darkened although many passengers watched movies or shows during the flight. Unlike at some airlines, the Delta cabin attendants on this flight did not mandate that window shades be lowered, which was okay as the entire flight took place during the night.

IMG_1656

The sun only started rising about two hours before we landed, so having window shades opened actually allowed for a natural wakening to occur for those who were sleeping.

IMG_1661

Ice crystals formed at the base of the windows, a reminder of how bitterly cold the air is at 40,000 feet.

IMG_1669

About 90 minutes before landing, the flight attendants served sandwiches and a snack box with yoghurt and fruit inside.

IMG_1671

Our sandwiches were slightly different, although mine did not have any cheese despite being a “dairy okay” vegetarian option. Plenty of tasty Starbucks coffee was served.

IMG_1673

Overall, the Delta experience was a positive one. At a certain level, I would still choose an Asian-based carrier as I think the overall experience is better (especially in terms of toilet cleanliness – US-based crews don’t seem to like to keep toilets clean). Nonetheless, the Delta crew was friendly and the hard product (seat, food, inflight entertainment) is competitive.

Los Angeles to Kansas City on United

We cashed in some United Mileage Plus miles for one leg of our domestic travel. Thankfully there were “saver” fares – discounted – for first class so we routed through Houston on the Boeing 787-9 Dreamliner to try their BusinessFirst product. 

  

The Dreamliner is the newest plane in United’s fleet, a fuel-efficient composite construction wide body jet. 

  
The plane’s lines are beautiful, and the wing flexes gracefully during flight. 

  
The BusinessFirst cabin features pairs of seats, angled to provide some privacy but close enough for couples who are flying together. 

  
Seats recline fully flat so you can sleep. 

  
I dozed for an hour or so fairly comfortably, although the narrow end for your feet is a tight fit. Not all the seats have the same amount of foot space, I discovered. 

  
While it was a domestic flight, nuts and sparkling wine were served shortly after reaching cruising altitude. 

  
There was a choice of two entrees: a beef chili with melon and feta salad. 

  
Option 2 was enchilada soup and chicken salad. Both were fine for a three-hour flight. 

  
Warm chocolate chip cookies for dessert. 

  
Large touch screen monitors provide a ton of on-demand entertainment options. 

  
Two happy travelers!

  
With nearly three hours to kill in Houston, we made use of two United Club passes a friend gave me. The club in the E terminal has sweeping views of the gates. 

  
After sunset, we made our way to the gate for our connecting flight to Kansas City aboard an Airbus A319. 

Overall, the flights were positive. The service was friendly and the experience was with the miles (25,000 each) that we redeemed. 
 

All Packed and Ready to Go

In nine hours and forty minutes, our flight to the United States will depart. Thankfully, I am all packed and am ready to go to bed in a few minutes, in the hope of catching five or six hours of sleep before the twenty-hour journey to Los Angeles.

maxresdefault

Fortunately, more than fifteen years of flying between Bangkok and the United States has helped me be a better prepared traveler. And by “better prepared” I actually mean, bringing less stuff and being more organized about how I carry it.

As a child of an airline employee, I learned at a young age to travel lightly, as trips were always on a space-available basis and you didn’t want to check bags in case you ended up on a different flight. These days I have a paid ticket but many of the good habits have continued.

I do check bags, though. Especially when traveling across the ocean. It is too far and liquid restrictions are too… restrictive, to be trying to compress everything into a 22″ rollaboard bag.

But one of the most important changes has been that I no longer feel the need to over-prepare. I bring fewer clothes than I think I need, knowing that I can always buy something if it is critical. I bring fewer items for on-board the flight, too. The ubiquity of seat-back on-demand entertainment means I do not need as much stuff, and trying to bring every toiletry and sundry item for any emergency is a lost cause, so I bring only the bare minimum.

We’ll see if I can learn anything from this trip and learn to pare down even more.

The Light at the End of the Road

Eighteen days. That is all that remains until my job is over and my new job begins. In fact, it is even fewer days than that, as this Friday Tawn and I will fly to the U.S. for an eleven-day vacation. Still I am counting down the days, wrapping up the loose ends.

IMG_1330

The light at the end of the tunnel?

Saturday afternoon, I concluded a six-day bootcamp for one of my client’s “next generation” leadership programs. I’m particularly proud of the success of this program and was pleased when one of the CEOs complimented the impact we had on the participants. It feels good to leave knowing the work leaves a positive mark on those who have come into contact with it.

After one day off to rest, this afternoon I conducted the graduation for another client’s young leaders program. The HR Director and GM both had positive things to say, regretting my departure. I know that nobody is irreplaceable. Still, it is rewarding to know that people value the work I do.

There’s a development exercise in which people are asked to imagine their funeral: who attends? Who speaks? And what do they say? While it is a bit morose, it can be a good exercise. While it may sound immodest, I find it comforting to know that if anything happened to me (untimely death), I would leave this world having left a positive mark on it.

Maybe still feeling a bit shaken by the recent death of a friend, so my thoughts are kind of morbid. But I like the idea of being able to think of specific people and know that they are a bit better off for having met me.