What Makes for a Good Restaurant Review?

After my recent entry about Quince restaurant in Bangkok, Nathanael (NVPhotography) asked my advice on writing restaurant reviews, since a local paper had asked him to review on new restaurant in town. Never having given it much thought, I asked for a few days to consider my response.

Let me say that I don’t consider most of my entries about restaurants to be true reviews. I just share some pictures of the food and offer some comments. A proper review is more in depth and thoughtful than my musings normally are. That said, let me share five thoughts about what makes for a good restaurant review.

P1220580
Tawn selects bread at Pollen restaurant at Gardens by the Bay in Singapore.

First, have no conflicts of interest. You cannot offer an objective review if you have been paid by the restaurant, have received any complimentary dishes, or have any financial stake in the restaurant. It is customary for some restaurants to send an amuse bouche, a tiny bite before you dine, to whet your appetite. This does not count as a complimentary dish, as it is given to all diners.

Second, provide a context. This means explaining a bit of the history of the restaurant and/or the background of the chef. Now, this may be more applicable to a higher-end restaurant than to a local diner, but even in the later case, the fact that it is a local diner owned by a family of Greek vegetarians might help us understand what they are trying to accomplish. Think of it this way: when you watch a local high school drama department’s production of “Anything Goes,” you have very different expectations than when seeing the debut of a new opera by a professional company.

Third, explore the menu, especially specials. A good reviewer will either dine with a group or will return to the restaurant several times, in order to sample a wide range of dishes. It isn’t just the number of dishes that is important, though. What also matters is the type of dishes. If a chef is known for his charcuterie (prepared meats) then be sure to order the tripe, the head cheese, and the blood sausage. If the restaurant specializes in seafood, order a lot of fish and not much steak. Most of all, be sure to try any specials. These are meant to reflect the chef’s talent and creativity, often using seasonal ingredients. This gives the restaurant a chance to shine in the area they claim to be their best.

Fourth, be fair in your review. Everyone has their bad days and your dining experience can be influenced by factors that are out of the control of the chef or the restaurant staff. A table of rowdy drunks may ruin the ambience, but it isn’t fair to criticize the restaurant for their behavior. Even poor service from a waiter should be put into context. If possible, make a follow-up visit to see whether the poor service persists or was possibly unusual.

Finally, when you write, try to be as specific as possible. Instead of simply saying that a dish was good, try to explain what you enjoyed about it. This fifth point has helped me pay more attention and be more thoughtful when I eat. When I think about the flavors and notice how they contrast or complement each other, I get more out of the dining experience. If you can convey that thoughtfulness in your review, your readers will get more out of the review.

Of course, I’m sure that if we poked around in my previous entries about restaurants, we could find plenty of times when I’ve broken one or more of these guidelines. As they say, do as I say, not as I do! 

What are your thoughts about what makes a good restaurant review?

 

The Long Way Round

Three weeks ago, my brother-in-law dropped a letter in the mail to me, sending something that I needed but that wasn’t so valuable that express or certified mail was called for. Usually it takes about a week for a letter to make it from the United States to Bangkok. I waited and waited and finally gave up hope, calling Sunday to have a replacement sent to me, this time by express mail.

P1220855

The next day, the original letter arrived with a stamp on it: “Missent to Jakarta, Indonesia.” Could Alanis Morissette have worked that into her 1995 hit, Ironic

It’s like rain on your wedding day
It’s a free ride when you’ve already paid
It’s the parcel post that goes the Jakarta way
Who would’ve thought… it figures

What do you think?

 

Need a Remote Control?

Most of the time, the vendors occupying any particular stretch of sidewalk are fairly consistent. The shoe repairman is next to the roti sai mai vendor, who is next to the steamed corn and peanuts vendor, who is next to the magazine vendor.

P1020965

But the other day, I looked to the street below the Thong Lor Skytrain station, and saw a vendor whom I had never seen before. For a few moments I stared, trying to figure out what, exactly, the vendor was selling. Finally, I descended to the street for a closer look.

P1020968

Sure enough, he had a table full of remote controls: remotes for air conditioner units were in the back and remotes for various other electrical appliances were in the front. There must have been a few hundred different models. This struck me as odd, because demand for remote controls must not be very high. It also struck me as odd because, since I had never seen this vendor here before (or since, for that matter), how would people know where to seek him out?

“You know, I need to get a new remote control for the Betamax player. I’ll just wander the city under I come across a remote control vendor.”

Doesn’t seem likely, does it? 

 

Dining in Bangkok: Quince

“Quince” is the name of a new restaurant that recently opened, after a lengthy soft opening, on Bangkok’s Sukhumvit Soi 45. Named after a fruit that is generally astringent and sour, but which yields delicious results with attentive preparation, the restaurant is meant to convey the idea that there is substance beyond the surface, a celebration of food and friendship that is about more than initial impressions. With that in mind, I dined at Quince three times over the last month and found a restaurant that, despite a few initial hiccups, seems to be ready to make a unique mark on the local dining scene.

P1220104

Located in a three-story renovated home tucked behind home decor shop Casa Pagoda (the owners of which are also involved in the restaurant), Quince features different dining areas with distinct atmospheres: the front room, which faces the bar, has high ceilings and a lively vibe. It fits in well with the “see and be seen” aspect of upper-end Bangkok dining culture. The back room is a more intimate space with a softer ambience and a lower volume. When I dined there, I found it very easy for a table of four to carry on a conversation at a civilized volume. The restaurant also has a trio of private dining rooms that allow various sized groups to enjoy privacy and quiet while they have their meal. 

P1220110

The chef consultant is Jess Barnes, pictured below slicing blood sausage at a recent Big Bite Bangkok event. I first met Jess in March at the Lard-o-Licious pop-up restaurant at Opposite. Jess, who hails from the Barossa Valley in South Australia, has a professional background strongly rooted in Italian food and butchery. His cooking, though, runs the gamut from classical to modern, and his emphasis is on whole-animal cooking and local/seasonal ingredients.

P1030553

As such, the menu changes frequently, which makes multiple visits interesting but also seems to be a little challenging for the staff. The menu is divided into small dishes, salads and veggies, and more substantial plates. Prices for the first two groupings seem a bit lower than I would expects while the more substantial plates have more substantial, although still reasonable, prices. There is also an extensive, well built wine list that feature good values – something you can’t often say in Thailand.

Let me share some pictures from the variety of dishes I tried in my three visits, along with some notes about them. All in all, I really enjoyed the food and found it tasty, well-prepared, and often creative. There were a few dishes that didn’t seem to fully come together, but that is common when a restaurant is in its soft opening phase. I would expect that in the coming months, the menu will grow stronger as winning dishes earn a regular place and weaker dishes undergo some tweaking.

P1220413

Most restaurants in Thailand serve food family style and Quince follows this custom with lots of smaller plates that are perfect for sharing. On the left are roast potatoes with garlic and rosemary. On the right, sautéed mushrooms with tarragon, garlic, and sherry vinegar. Both these dishes were well-executed although both would benefit from a more assertive use of herbs. 

P1220089

Jess’ background is butchery and his skills particularly shine in dishes like this pig cheek rillette, served with quince jam and pickles. A rillette is a poor-man’s pâté, with meat (usually pork) chopped, salted, and cooked in fat until it achieves a spreadable consistency. This particular rillette tasted slightly underseasoned when eaten on its own, but when paired with the homemade quince jam, it came to life. This is a dish I would buy to keep in my refrigerator for late-night snacking.

P1220233

The fried squid with romesco sauce and ham powder was a tasty menu item. The squid itself is faultless although doesn’t stand apart from similar dishes at other restaurants. It is the romesco sauce, a Spanish nut and red pepper sauce that appears several times on the menu, that is the star of the dish. Jess’ romesco sauce is fiery and rich, with a combination of flavors that compel you to eat more and more of it.

P1220239

The roast bone marrow with parsley and capers, served with toast, is a dish I first tried at the Lard-o-Licious event. I really enjoy bone marrow and appreciate it being on the menu. In this preparation, the Italian parsley, with its characteristic bitter earthiness, seems overpowering. Perhaps if it were minced more finely with the capers, it would be an easier condiment for the marrow.

P1220417

The menu contains a lot of items that are vegetarian (10 out of 26 dishes on one of my three visits), perhaps a testament to a period of his life when Jess was into veganism and first discovered cooking. This dish of roast carrots, poppy seeds, shallots, and honey is not only gorgeous to look at, it is a delight to eat and it says a lot that a chef with a butchery background is able to create so much flavor without the use of meat.

P1220087

Another example of this skill, and a dish that is one of my favorites on the menu, is a plate of smokey eggplant, labne, sweet onions, romesco, and edamame. There is surprising depth of flavor in this dish, which will trick you if you don’t get a bit of all the ingredients in your first bite. The eggplant itself has a rich smokiness, almost a meaty quality, but is under-salted on its own. But when you include the labne, onions, and romesco, whole dimensions of flavor are unlocked. This is a standout dish.

P1220243

On two visits, I tried the ricotta gnocchi with parmigiano, vegetables, mint, and chilli. The first time, the vegetable was zucchini, which went really well with the mint. The second time the dish had broccoli instead of zucchini, which was less successful. In both cases, though, the chilli was not noticeable and the dish would have benefitted from it being spicier. The gnocchi, though, were tender and perfectly cooked.

P1220430

Visiting the “more substantial” portion of the menu, I tried the grilled wild tiger prawns with prawn mayo and leeks. The prawns were fresh, cooked very well, and had a nice char on them.

P1220250

The fish of the day was different each time I was there. Or, rather, the preparations were different as on two visits the fish was sea bass. On my second visit to the restaurant, I tried the poached sea bass with a chorizo, crab, and seaweed broth. The fish was cooked well but the broth didn’t work for me. Despite the color, I didn’t detect any flavor of chorizo sausage, an ingredient that would have paired nicely with the meatiness of the fish. To top it off, the seaweed overpowered the broth, giving it a fishy flavor that was unpleasant. Of the six diners in our group, only one enjoyed this preparation.

P1220426

On my third visit to Quince, I tried the poached sea bass again, this time with a caponata, a Sicilian cooked eggplant salad that also had green tomatoes and clam. The vegetables were nice, but I found the fish undercooked and there were several scales on the piece that was served.

P1220252

The fourth seafood dish I tried, a crab omelette with chives, sweetcorn, and lime, was a tastier option than the sea bass. The preparation and flavors were good. The dish seemed a bit out of place on the menu, though. Crab omelette is a Thai staple and while it wasn’t prepared specifically in a Thai style, it seemed to be the only dish on the menu referencing Thailand. While the dish was tasty, it seemed not to fit the rest of the menu and I don’t know if I would order it again unless I was eating it as a one-dish meal, in which case it would be just about right.

P1220421

The “more substantial” plates from land-based proteins were more successful than the sea-based ones. One of Quince’s signature dishes (which was sold out on my second visit so I had to try it on my third), was wet roasted chicken served with saffron and almond broth, barley and harissa. This dish is very tasty and the chicken has a lot of flavor. It would be perfect on a cold, rainy night or – since we have no cold nights in Bangkok – just a rainy one. The barley was a nice choice and a good match to the chicken. My only criticism: the harissa listed on the menu, a Tunisian chili sauce, seemed largely absent in flavor. For being in Bangkok and having a primarily Thai clientele, the food at Quince seems very shy when it comes to spice.

P1220246

The hanger steak, sliced medium rare, and served with rocket with anchovy mayo, was a well-preapred classic. The steak was flavorful and nicely cooked. The peppery rocket was a good choice to accompany the dish and the anchovy mayo was nice, too.

P1220241

One standout main course was the pork shoulder braised in milk and herbs, served with cauliflower purée. This is another dish (minus the cauliflower) that I first encountered at Lard-o-Licious, one of what I am coming to consider as “Jess Barnes staples.” In this case, the preparation at Quince was better than at Lard-o-Licious and it was a favorite of the diners who joined me on this visit to the restaurant.

P1220096

The final meat dish, one I tried on my first visit to the restaurant, was a grilled lamb loin chop served simply with romesco sauce. The chops were well-seasoned but seemed inconsistent in size and shape, not looking like they were the same cut of meat. Nonetheless, the lamb paired well with the romesco sauce. I haven’t seen this particular dish on the menu in subsequent visits, although there seems to usually be some cut of lamb available.

P1220434

The dessert selection on the Quince menu is limited and seems to usually have three items plus a trio of gelati. On my third visit, I tried the lemon tart served with salted caramel, peanut brittle, and dulce de leche sorbet. I found it very refreshing and the peanut brittle was particularly interesting.

P1220118

This chocolate tart may be the signature dessert as I have seen it on the menu all three times I’ve visited Quince, although each time it is dressed up differently. This was my favorite of the three ways, served with fresh fig and a bitter orange sauce that complimented the chocolate. On the other visits, the tart was served with salted caramel, peanuts, and vanilla ice cream (okay) and then rose sorbet, fig, and orange (somewhat more interesting).

P1220257

On my second visit, I tried this orange and almond torte served with milk jam, muesli, and pistachio. This dessert provoked mixed reactions: one fellow diner had some sharp words to say about its appearance, finding it messy to the point of revulsion. I returned to the dish for several bites and while I agreed that it looked a mess, the torte was very moist and I like the orange and almond flavors. Maybe a rework of presentation would make it a winner.

P1220123

Based on three visits, I am pleased with Quince. The atmosphere is pleasant, especially the fact that the different dining spaces provide different types of ambience, so where you sit can be matched to your preference. The service, which has admittedly been hit-and-miss, will likely improve as the staff becomes more familiar and routines are developed. The food is creative and well-executed and, most importantly, there is a clear sense that Jess and his kitchen team are exploring. Food lovers will appreciate the thoughtfully-prepared menus, particularly as the dishes continue to be refined and improved over time.

  

Back from Singapore

Tawn and I took a long weekend in Singapore, one of the first times I’ve actually celebrated the US Labor Day holiday since moving to Thailand. We have lots of friends in Singapore so there was plenty to keep us busy, plus there are many new attractions that fly in the face of the city-state’s reputation as a boring place.

P1220522

Stay tuned for pictures!

 

You Don’t Like Uncle Chris?

Generally, I get along well with children and animals. Something about my disposition, personality, or perhaps my general vibe, helps us “click.” This was not the case, though, when I recently met the three-month old daughter of friends here in Bangkok.

P1220344

This little pumpkin was fussy from the get-go, giving me only a few tear-free minutes. I tried rocking, standing, sitting, cooing, singing… anything to soothe her. Eventually, giving her back to mom was the answer.

 

Floating Bicycle Infrastructure

The extent to which a population cycles depends on what infrastructure is available to them. Striped bike lanes? That will encourage some people to venture out on bicycles. Dedicated lanes that are physically separate from traffic? That move makes bicycling even more appealing, especially to new cyclists. The Netherlands takes the proverbial cake for bicycle friendly infrastructure, though, especially with the recent opening of a dedicated bicycle roundabout that “floats” above a busy vehicular intersection.

largest

The roundabout is located in Eindhoven, a suburban setting that would look familiar in many parts of the United States. Large streets carrying lots of fast moving vehicles meet at a traffic circle (okay, not so typical in the US!), something that could be tricky for cyclists to safely navigate.

hovenring-before

The original design of the roundabout already had bicycle paths that were physically separate from the road, although cyclists still had to cross the roads at traffic signals. This design vastly improves on standard practice in most countries, but for the Dutch, it was not safe enough.

hovenring2

The new bicycle and pedestrian roundabout is suspended from cables as it floats above the motorized vehicles below. It creates a safe path as well as an aesthetically pleasing gateway announcing your entry into the community. Interestingly, you’ll notice that the roundabout for the motorized vehicles has been removed in favor of a typical right-angle intersection.

It seems to me that these type of infrastructure investments are very beneficial to society. They encourage more people to travel under their own power and increase transportation safety at the same time. This reduces traffic congestion and energy consumption, both worthy results. Plus, the roundabout’s design is elegant.

 

Breakfast or Dessert?

Recently had brunch at Gastro 1/6, a small cafe at the RMA Institute deep in Sukhumvit Soi 22. When I ordered the following, they asked if I wanted a scoop of ice cream with it.

P1220124

I guess I thought of French toast with fresh fruit as more of a breakfast dish than a dessert, but when the fruit is this sweet and it is drizzled with maple syrup, I guess it isn’t that far from a dessert, is it?

 

A Pair of Bridges at Night

Thought I would conclude the week with a pair of beautiful nighttime shots showing two different bridges here in Bangkok.

P1220001

This is the pedestrian bridge at the intersection of Narathiwat and Sathorn roads. The tall building is the Sathorn Square Office Tower, which opened just recently. The shorter building on the left is the soon-to-open W Hotel Bangkok.

P1030680

This is the Rama VIII Bridge across the Chao Phraya River. This single pylon, cable-stayed bridge is two and a half kilometers long and will be celebrating its tenth anniversary next month. It is a beautiful bridge.

 

Do you know what this is?

It was at a pretty nice riverside seafood restaurant here in Bangkok that I saw the following. It wasn’t until I read the sign that I knew what it was. What do you think it is for?

P1030684

That’s right, it is a special sink/toilet just for throwing up. Why they would need this at a nice restaurant is completely beyond me. Maybe at a bar it would make sense, but here?

In case you are curious, it is in the same area as the urinals – not partitioned off like the regular toilets.