For our flights to and from Shanghai, we flew China Eastern Airlines. The only reason we chose this carrier, which is a member of the Sky Team alliance, is that their price was 60% of any other carrier’s – the Shanghai market seems to command unreasonably high air fares. The flight was fine, although the flight attendants are frumpily dressed and are surly in their attitude. They make the flight attendants at US airlines look cheerful. The thing I found particularly odd was how the meal service differed on the outbound and return flights.
Our outbound flight left Bangkok at 2:00 am, arriving Shanghai at 7:00. I would have expected that there would be no meal service for this four-hour red eye flight but about an hour after our delayed departure, the flight attendants served a choice of hot entrees for a relatively substantial meal. This is the duck with wide rice noodles.
Our return trip left Shanghai at about 9:40 pm, arriving Bangkok just before 1:00 am. Considering that you need to arrive at the airport a few hours before departure, I expected they would serve a hot meal service, similar to what they unexpectedly served on the outbound flight. Instead, we were served a plastic box of snack items: dinner roll, slice of banana bread, hickory kernels, apple chips, onion cookies “with original flavour,” and what I think were Oreo-flavored cookie bars. In short, a very sad selection of food.
In this day and age, I guess I shouldn’t have any expectations for food served in economy class anywhere in the world, but I was confused by the difference in service levels between the two flights on the same route.