The Long Delay to Shanghai

After three busy days of meetings in Hong Kong, I made the over-optimistic travel plan to catch a 7:15 pm flight from Hong Kong to Shanghai in order to deliver a training at 9:00 am the following day. Given the air traffic congestion in China, especially into Shanghai, that proved a painful mistake.

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My flight was scheduled on Dragonair, a subsidiary of Cathay Pacific that operates more of the local and regional flights, especially to China. When I checked in at the airport about 90 minutes before departure, the agent said the flight was showing on time, even though all other flights to Shanghai were showing massive delays.

Sure enough, about five minutes before boarding time, the departure was rolled back two hours. Apologies were made and vouchers worth about US$10 were offered. (In fact, the agent told me I could just show my boarding pass at any restaurant in the airport to receive the discount; that turned out to not be the case.)

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At the revised departure time of about 9:30 pm, the delay was suddenly extended another two hours to 11:30 pm. While I understand that there is a lot of confusion and uncertainty about when the departure times will be (the captain later explained we initially had been given a 3:30 am departure slot) it seems clear that they knew the 9:30 pm departure was not realistic and it should have been revised earlier.

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Finally, we started boarding about 11:00 pm and pushed back not too much after 11:30. We were in the air quickly and on our way for the two-hour flight. When I checked in online, I was able to get a bulkhead row, albeit a middle seat, so enjoyed at least a bit of extra leg room. The flight was full.

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Dinner was served – they actually even handed out a simple menu. The started was a shrimp and angel-hair pasta salad. The main courses were steamed sole with bean curd and black bean sauce over rice, or a pork with apple cider stew and fusilli pasta, which I chose. The pork was okay for airplane food, nothing special. Dessert was Haagen-Dazs ice cream, which is always nice.

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When we landed in Shanghai, the only gates still available were the remote stands in the cargo area, which is quite on the opposite side of the airport from our normal terminal. While I didn’t complain too much – at least I was able to exit via stairs and get a nice picture of a UPS 747 freighter – the bus ride took more than 15 minutes, literally around the perimeter of the airport.

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The upside was that the immigration queue was short as we had arrived so late. It did take another ten minutes for our luggage to arrive and the taxi queue also took about fifteen minutes as there are few cars that late. I finally arrived at my hotel room at 3:30 am and was downstairs in the meeting room at 8:00 am.

It was a long day, but not too bad. I had a good group of students, staff level learning the basics of presentation skills. They all pushed themselves outside their comfort zone, delivering in English even though for many of them, it is a struggle. One girl was petrified and after her three-minute introduction presentation, was nearly in tears. Everyone gave her a lot of positive feedback about being brave enough to face her fears. Was very moving.